Registrar Associate - Le Cordon Bleu Seattle
Responsible for working in conjunction with the Registrar (may be Regional or Centralized) to maintain the accuracy, integrity, privacy and security of all academic records. Additionally, the associate registrar is responsible for applying academic policies and following procedures necessary for compliance with federal, state and regulatory organizations. Provides excellent customer service to campus students and campus departments
- Perform and coordinate document imaging and other duties required for maintaining electronic copies of student forms.
- Support Registrar in administration of campus Registrar duties/reports.
- Ensure the campus is compliant with the Family Educational Rights and Privacy Act (FERPA) and accepted AACROA standards.
- Issuance of I-20’s and other support as needed to international students.
- Complete status change reports and withdraw students.
- Generate and provide campus reports as needed
- Manage course changes including room changes, special event scheduling, or cancellations in CampusVue (CVue)
- Complete all transcript requests including special requests and records maintained outside of CampusVue.
- Produce any non-electronic records as requested by FERPA or other official request
- Provide enrollment verifications to external agencies as requested
- Manage course registration for off-sequence students, LOA returns, and reenters/reenrolls
- Manage the attendance posting process – manual adjustments and tracking down unposted attendance
- Confirm course schedule with academic leadership and communicate that information to centralized registration
- Initiate status changes for the following areas: Campus Withdrawals, Return from LOA, and Reenters
- Process Program Transfer paperwork and scan appropriately
- Perform address changes and enter additional demographic changes in CVue
- Provide excellent customer service
- Other duties as assigned or requested
Required Skills
- Proficient in excel word and document imaging.
- Customer focused excellent interpersonal communication skills
- Ability to multi-task
- Knowledge of record retention policies and data privacy policies and procedures (FERPA). Generally accepted AACRAO guidelines a plus
Required Experience
- High School Diploma or GED equivalent from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
- 1 -2 years of customer service/student records work experience
Education and Experience: Preferred
- Associates Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
Le Cordon Bleu – Seattle
Location: 360 Corporate Drive North, Tukwila, Washington 98188